Privacy Policy
CoLateral is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Overview
CoLateral is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using the Service, you consent to the practices described below.
2. Information We Collect
We may collect the following categories of data:
- Account Information: Name, email address, organization, and professional credentials provided during registration.
- Project Data: Structural inputs, uploaded documents (PDFs, drawings), project parameters, and AI-generated outputs that you create or upload while using the Service.
- Usage Data: Feature interactions, session duration, tool usage patterns, browser type, device information, and IP address (collected automatically to improve the Service).
- Communications: Emails or messages you send to us, including support inquiries and feedback.
3. How We Use Your Information
We use collected information to:
- Provide, operate, and improve the Service and its AI features.
- Personalize your experience and surface relevant tools.
- Communicate with you about product updates, security notices, and support.
- Analyze aggregate usage trends to enhance performance and reliability.
- Comply with legal obligations and enforce these Terms of Service.
4. AI Model Training
CoLateral may use anonymized, aggregated usage patterns to improve model performance. We do not use your identifiable project data or client documents to train AI models without your explicit consent. You may opt out of any model improvement data usage by contacting us at nic21vdw@gmail.com.
5. Data Sharing
We do not sell your personal data. We may share data with:
- Service Providers: Third-party vendors who help us operate the Service (e.g., cloud hosting, AI inference providers), bound by confidentiality obligations.
- Legal Requirements: When required by law, court order, or to protect the rights and safety of CoLateral or its users.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred as a business asset.
6. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. However, no internet transmission or storage system is 100% secure. You are responsible for maintaining the security of your account credentials.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for a limited period to comply with legal obligations.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Data portability: receive your data in a structured, machine-readable format.
To exercise any of these rights, contact us at nic21vdw@gmail.com.
9. Cookies & Tracking
The Service may use cookies or local storage to maintain session state and remember your preferences. We do not currently use third-party advertising trackers. You can control cookie settings through your browser, though disabling them may affect Service functionality.
10. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
11. Children's Privacy
The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via the Service or by email. Continued use after changes are posted constitutes acceptance.
13. Contact
Questions or concerns about this Privacy Policy? Contact us at nic21vdw@gmail.com.